Solutions · PRIME Delivery

Sales just closed a deal your team can't deliver on time.

Every growth company scaling from SMB into mid-market has a Day 12 — the moment a fresh close and a stretched delivery calendar collide, and nobody connects the two until the customer notices first. PRIME reads your delivery capacity against every new booking, continuously, so Ops isn't the last to know.

See Your Delivery Risk → How PRIME Reads Delivery

The Ops-Specific Pain

You're accountable for capacity nobody asked you about before the signature.

This is the version of the Revenue Integrity Gap that Delivery and Ops leads live with every quarter.

You're the last to know a deal closed

Sales celebrates. Onboarding finds out when the kickoff call is already on the calendar.

Capacity math never happens before the signature

Nobody checks whether the team has room until the queue is already four weeks deep.

You author best delivery. Growth can hide when it's not.

Revenue can rise while margin quietly erodes — teams operating above sustainable capacity, rework climbing, delivery held up by a handful of people's heroics. PRIME tracks team strengths against deliverable shape, goals, milestones, and behaviors, so the growth you're reporting is growth you can actually repeat.

How PRIME Reads Delivery

Not just whether you hit the goal. What it takes to keep hitting it.

PRIME reconciles what Sales just promised against what Delivery can actually absorb — but it doesn't stop at pass/fail. It reads what's actually working so you can do more of it, where long-term capacity risk is building, whether your current tools are being leveraged or just carried, and what you'd need to sustain the goal past this quarter.

QUEUE

Onboarding Queue Time

How long a new close actually waits before real delivery work starts.

CAPACITY

Bookings vs. Capacity

Whether this quarter's new business fits inside the team you actually have.

CONFLICT

Resource Allocation Conflicts

Where two commitments are quietly competing for the same person or week.

TTV

Time-to-First-Value

How long before the customer sees the outcome they bought — the number renewal actually hinges on.

60-SEC MODULE WALKTHROUGH — DROP IN YOUR MP4 HERE

How It Works

Three steps, no new system to run.

Read

PRIME connects to your CRM and delivery/PM tools as they are — no migration, no new system of record.

Reconcile

Every new close is checked against real delivery capacity the moment it's booked, not at the next planning meeting.

Flag

Conflicts surface at Day 12, with the source data attached — early enough for Ops to actually do something about it.

"We used to find out about a bad quarter from an angry customer. Now we find out from PRIME, three months earlier."

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Name SurnameVP Operations, Company

Stop finding out about capacity conflicts after they've cost you a renewal.

See where your delivery calendar and your pipeline already disagree.

See Your Delivery Risk →